Legal

Privacy policy

In short: this website sets no cookies, loads nothing from third-party servers and does not measure your behaviour. That is why this policy is shorter than most.

Controller

What is recorded when you visit

When you open a page, your browser transmits technically necessary information to our hosting provider, which stores it briefly in server logs:

• your IP address
• the date and time of access
• the file requested and the volume of data transferred
• browser type and operating system
• the previously visited page, if your browser sends it

We need this information so that the page can be delivered at all and in order to detect attacks and faults. We do not combine it with other data and do not build usage profiles from it.

What we expressly do not do

• No cookies and no comparable storage techniques.
• No analytics or tracking tools — no Google Analytics, no tracking pixels, no advertising networks.
• No content from third-party servers. Fonts, images, films and program code are held entirely on our own server. Your browser establishes no connection to third parties while visiting this site.
• No social media buttons and no embedded video platforms.

The calculator on the home page

The self-test on the home page runs entirely in your browser. Your entries — headcount, key-role changes, costs — are not transmitted to us, not stored, and disappear as soon as you close the page. We do not learn that you used it, let alone what it produced.

If you contact us

If you contact us by email, telephone or the enquiry form, we process your details solely in order to deal with your enquiry. If an engagement follows, we retain the correspondence within the statutory retention periods; if none follows, we delete it no later than twelve months after the last contact. The information is not passed on to third parties.

Enquiry form

The form on the home page transmits your name, company, email address, telephone number (optional), occasion and message in encrypted form to our server at Infomaniak, which forwards them as an email to info@firnkern.ch. Nothing is stored on the website itself. The same retention rules apply as for emails (see above).

Hosting

This website is operated by Infomaniak Network SA, Geneva, in data centres in Switzerland. Infomaniak processes the log data described above as our processor and is contractually bound to comply with data protection requirements. No transfer of data abroad takes place.

Your rights

Under the Swiss Data Protection Act you may request information about whether and which data we process about you, request its correction or deletion, and object to processing. An informal message to info@firnkern.ch is sufficient. If you are not satisfied with our response, you may contact the Federal Data Protection and Information Commissioner. Persons in the EU also have the rights under the GDPR (see below).

Visitors and clients from the EU (GDPR)

We also offer our services in Germany and Austria. For persons in the European Union, the General Data Protection Regulation (GDPR) therefore applies in addition. The controller is Firnkern GmbH i. Gr. as named above.

• Legal bases: We process server logs on the basis of our legitimate interest in operating the website securely and reliably (Art. 6(1)(f) GDPR). We process enquiries by email, telephone or form in order to answer them and, where applicable, to prepare or perform a contract (Art. 6(1)(b) GDPR). Retention within statutory periods is based on Art. 6(1)(c) GDPR.
• Storage location: All data is stored in Switzerland. The European Commission has found that Switzerland provides an adequate level of data protection (adequacy decision).
• Your rights: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection to processing based on our legitimate interest (Art. 21 GDPR). An informal message to info@firnkern.ch is sufficient.
• Complaints: You may lodge a complaint with a data protection supervisory authority, in particular in the member state where you live or work (Art. 77 GDPR).
• No automated decisions: We do not take decisions based solely on automated processing and do not create profiles.

Client data

This policy concerns the website only. How we handle operational knowledge, recordings and documents from ongoing projects is set out in detail on the home page under Confidentiality and is governed by contract before a project begins.

Changes

We update this policy when the website or the legal situation changes. The version published here applies. Last updated: September 2026.